top of page
  • Writer's picturealexnelson030722

[Problem Solved]'QuickBooks File Doctor' has stopped working


Fixing QuickBooks File Doctor Crashes or not Working error

QuickBooks is a software application that helps small and medium-sized businesses manage their inventory, sales, and other financial needs in an efficient and organized manner. The software comes with a host of cutting-edge capabilities and benefits.

However, there are times when QuickBooks becomes mired in nasty errors, which can make it difficult for users to operate the program in a seamless manner. When a situation like this arises, the QuickBooks File Doctor application may be able to save the day. However, there are times when this utility itself runs into problems, such as when it displays an error that says "File doctor has stopped working." Let's investigate what causes this error, as well as what the possible fixes are for it.

QuickBooks File Doctor Error

A brief about QuickBooks File Doctor has Stopped Working

The "QuickBooks R4" application as well as other more recent versions are bundled together in the QuickBooks File Doctor software. Intuit developed the software application to provide error repair and fixes for other minor glitches within QuickBooks. There have been a few reports of users experiencing problems with the software, such as it failing to function properly, crashing, becoming unresponsive, or displaying an exception. When something of this nature takes place, the application will generate an error message that reads "File Doctor is not working."



Reasons behind QuickBooks File Doctor has Stopped Working.

The following are some of the most common causes that lead to an interruption in the normal operation of this utility:

  • You are attempting to gain access to the files that have been incorporated.

  • Unsuccessful in restoring files.

  • Bringing the files up to date.

  • This error might appear if you are attempting to convert an older version of the company's files while doing so over a network.

  • During the phase of the installation process in which you are missing a few QuickBooks files.

  • When the files are corrupted, damaged, or otherwise inaccessible, the error message will appear.

Different Solutions to Fix QuickBooks File Doctor Error.

You can try to fix this error by selecting one of the solutions from the following list.


Solution 1: Launch the QuickBooks File Doctor Manually.

It's possible that the problem is something as straightforward as a glitch in the launch command receiving end of the system. Therefore, you should attempt to manually launch the application in the manner shown below:

  • Start the application, and then wait until the system displays a screen that says "No Company Open."

  • Navigate to the 'Repair File and Network Problems' option by selecting 'File', 'Utilities,' and then 'Repair'.

  • When the accompanying dialogue box appears, select the OK button to continue. When you use the QuickBooks File Doctor, the application is restarted with administrator privileges.

QuickBooks File Doctor tool Screenshot
  • When the accompanying dialogue box shows up, select YES from the drop-down menu.

  • To open the QuickBooks file doctor application, click the wrench icon located in the upper-right corner of the window, and then click the Continue button.

QuickBooks file doctor icon Screenshot
  • In order to access your file, you will need to type in your user credentials. The QuickBooks file doctor will immediately get to work on repairing your file after this.

Enter the admin password in file doctor
  • Choose 'File Diagnosis Only' from the list of options found in the Advanced Settings menu and click next.

Diagnosr file in QuickBooks file doctor Image 400x250
  • Open your file and look for problems or notes that say "Repairs needed" once the prompts from the system appear.


Solution 2: Disable hosting mode and set up an antivirus program.

You must disable your system's hosting mode in order to make sure File Doctor is operating correctly on it. Change the Security Firewall level after that to permit connections from outside of your system

  • Launch the antivirus software and select "Web & Email Protection."

  • Next, select Firewall. On the System Services tab, select Ports. Click the "Add" button after that.

  • Then, under Services Name, type "eMule." Type your QuickBooks application's TCP data in Local TCP/IP ports.

Ensure TCP option is Checked Screenshot 480x244
  • The TCP data for your QuickBooks application should be entered under the Local UDP Port field.

  • You must select All PCs under Open ports too.

  • Then, after a brief delay, press the Save button and restart your computer.

Solution 3: Make use of Auto Data Recovery.

Auto data recovery in QuickBooks Image

QuickBooks files are automatically examined by the ADR (Auto Data Recovery) functionality a few hours after they are created. When files function normally, a backup is automatically saved in the Auto Data Recovery folder. The backup is kept for 12 hours/24 hours or until the QuickBooks application is closed. If the error persists, you can use this option to recover the files and restore them to their previous state.


Most of the time, severe or critical QuickBooks errors can be fixed by following the repair procedures described above, including using the QuickBooks Repair software. In the event that nothing works, you will need to get in touch with our support team on our helpline number at +1800-615-2347 so that you can receive expert assistance.


bottom of page