Payroll Error 15271 is a common occurrence that arises when updating QuickBooks Payroll. This error can occur when QuickBooks fails to validate the download file. In this article, we provide the causes of QuickBooks Error 15271 and troubleshooting steps to address this issue.
A brief review of QuickBooks Error 15271
When attempting to install the latest payroll updates, Windows checks the downloaded file for errors. If an error is detected, it can result in the "A File Cannot Be Validated" error, which is a common problem with updating Windows applications, including QuickBooks Pro. When this error occurs, QuickBooks displays an error message stating that the update did not complete successfully due to a file that cannot be validated. Intuit suggests disabling the User Account Control on Windows as a solution, but this may not always be effective, and additional solutions may need to be applied.
What are the Causes of QuickBooks Error 15271?
The QuickBooks Error 15271 can occur due to various reasons, some of which are:
An outdated version of QuickBooks Desktop can trigger this error.
Incomplete or corrupt installation of QuickBooks software.
Damaged Windows Registry entries related to QuickBooks.
Malware or virus infection that has corrupted Windows system files or QuickBooks program files.
Windows security applications may interrupt QuickBooks Desktop background processes, leading to the error.
A recent change in QuickBooks or Windows settings that has caused a conflict with the software.
Outdated payroll tax tables can be another possible cause of Payroll error code 15271.
The error can also occur due to incorrect configuration of the User Account Control (UAC) settings on Windows.
DIY Methods to Rectify the QuickBooks Payroll Error 15271
To fix this error, you can try the following solutions:
Method 1: Install payroll updates in Windows Safe Mode
Start by clicking the Start button and selecting Restart from the Shutdown menu.
During the reboot process, press the F8 key on your keyboard repeatedly to access the Advanced Boot Options screen.
Select Safe Mode from the options using the navigation keys on your keyboard and press Enter.
Once Windows starts up in Safe Mode, try to install the payroll updates again.
If you can successfully install the updates in Safe Mode, it may indicate that other applications on your computer are interfering with the installation process.
Method 2: Install the latest Payroll Tax Table
Open QuickBooks and go to the Employees section.
After that hit a click on the option for downloading Payroll Updates.
In the window that appears, choose the option to download the entire payroll update.
Select the option to download the latest update.
Wait for QuickBooks to finish downloading the updates, and you will be notified when it's done.
Method 3: Change system registry
Start by using a tool designed to repair damaged registry entries for QuickBooks.
Open the Start menu and type "CMD" in the search bar, but do not press enter.
Instead, hold down the Ctrl and Shift keys together, and then press Enter.
When a permission dialog box appears, select "Yes."
A black window with a blinking cursor will appear. Type "regedit" into this window and press Enter.
In the registry editor window, select the option for "Failure 15271."
Next, click on the Export option under the main File menu.
Choose the folder where you want to save the backup and click on the Save option.
Take note of the Branch code from the Export range.
Use a reliable malware removal system to conduct a complete scan and remove any malicious files.
Finally, delete all unwanted and unnecessary files, including temporary files and folders, from your system.
Sum Up!
If none of these solutions work for you, you may need to contact QuickBooks error support for further assistance.
Comments