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How to Fix QuickBooks Multi-User Mode Not Working Error?


When essential QuickBooks multi-user services like QBDBMgrn or QBCFMonitorservice fail, errors such as “QuickBooks Error H202”, “QuickBooks Error H505”, or “Error H303” can occur. These all come under the category of “QuickBooks Multi-use errors.”

These problems might cause QuickBooks multi-user mode to stop working or crash instantaneously. Fixing these errors might seem difficult, but this article will help you through the process in the shape of easy methods.


Causes of QuickBooks Multi-User Mode Not Working Error

Here are some possible reasons for QuickBooks Multi-user Mode not functioning:

  • Incorrect network hosting configuration.

  • QuickBooks not set up on server computer.

  • Firewall interfering and causing network connectivity issues.

  • QuickBooks Folder not having all permissions to be shared over the network


Methods to fix QuickBooks multi-user mode not Working

Let us go through the different methods to fix the multi-user issue in QuickBooks.


Method 1: Use QuickBooks Tool Hub

  • Download and install recent version of QuickBooks Tool Hub, then run it.

  • If QB is having issues owing to faulty component, use “Quick Fix My Program” tool.

  • Go to “Program Problems”, then “Quick Fix My Program”.

  • Then click “OK”.

  • If “Quick Fix My Program” does not work, skip to the next step.

  • Go for “Run QuickBooks File Doctor Tool” if the “Company File Issues” section appears.

  • To find Company file, click “Browse and Search” option.

  • Then, go for “Check your file” from the menu, then go for “Continue”.

  • When prompted, enter your password and click “Next”.

  • The scanning procedure will begin, and depending on the size of your files, it may take some time.

  • The tool will discover and resolve QuickBooks multi-user issues with company files automatically.

  • Check for any lingering faults after the scan is finished.

  • If the problem persists, check that the folder permissions are properly set.


Method 2: Verify Folder Permissions on the Server PC

  • Access Windows Explorer on Server PC, then head for the Company folder, then right-click it.

  • Go to Properties, then ‘Security’.

  • Choose “QBDataServiceUserXX” in “Advanced”, then choose Edit.

  • Make certain that the relevant settings and folder permissions are granted.


Method 3: Verify if Host Multi-User Access is Enabled on the Server

To check if the Host Multi-User Access option is enabled on the server, follow these steps:

  • Run QuickBooks on Server computer.

  • Go to “File”, then to “Utilities”, and then choose “Host Multi-User Access”.

  • If prompted, click “Yes” to confirm the changes.

  • Important: Make sure that the Host Multi-User mode is disabled on all workstations to avoid encountering the HXXX series Error code.

Summing Up!

The article discussed all important details that should help you “fix QuickBooks multi-user mode not working error.” We hope that by following these methods, the issue has been resolved and you are no longer facing any problems. For further help, you can call us anytime at our QuickBooks enterprise error support helpline i.e., 1-800-615-2347.


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