QuickBooks has been the most popular accounting software because it is easy to use and very reliable. Even though QuickBooks is the most trustworthy source in accounting software, it sometimes has bugs and other issues.The abort error in QuickBooks shows up out of the blue during any operation and says that the connection has been lost. But unlike errors that make it hard to use QB, the error message can occur for more than one reason.To resolve the QuickBooks abort error on multiple computers, read this article to learn about its causes, symptoms, and solutions.
A brief review of QuickBooks Abort Error
QuickBooks requires a properly configured network to set up the multi-user environment where multiple computers can connect with the server in the network and access the same company file stored on the server. If for any reason QuickBooks experiences a network issue during operation it throws the abort error with “Connection Has Been Lost” error message that displays “Problem: The connection to the company file has been lost. QuickBooks must close immediately. The QuickBooks error abort_close also suggests a solution to reconfigure the network and check if the server hosting the company file is appropriately connected to the network. To eliminate creating a backup or rebuild QuickBooks abort error, you need to follow the right set of solutions effectively.
Signs and Symptoms of QuickBooks Abort Error
Here are some symptoms that you may notice before encountering the QuickBooks web connector application requested to abort error:
You may experience fluctuations in internet connection and unstable connectivity.
Slow performance of your computer and issues with overheating could cause the QuickBooks abort error message to appear.
Windows applications may become unresponsive, including the QuickBooks Desktop application.
The QuickBooks abort error may occur on multiple computers when there are problems connecting to other computers in the network.
Causes of QuickBooks Abort Error
Here are the reasons that can trigger the QuickBooks Abort Error:
QuickBooks may disconnect from the company file if there are fluctuations in the internet connection, leading to the QuickBooks abort error message.
QuickBooks error can also occur due to missing or corrupt QBWUSER.INI files, leading to unexpected abort issues.
Hardware faults, such as a damaged hard drive, can make the company file inaccessible to workstations in the shared network, resulting in the QuickBooks abort error.
The installation of QuickBooks Desktop or the Windows operating system may be damaged, which is a common reason for triggering the QuickBooks error "wpr calling abort_close."
Windows or third-party firewall applications can block the connection between QuickBooks and the company file, causing obstruction and leading to the QuickBooks abort error.
The Windows power saving mode can cause an unstable and fluctuating internet connection, leading to the QuickBooks abort error message.
To prevent aborting issues, it is necessary for QuickBooks to have full access control of the company file folder. If you have not logged in from an account with administrative rights, this can cause the QuickBooks abort error.
Methods To Fix QuickBooks Desktop Abort Error
Method 1: Use the Verify and Rebuild Data Utility to fix issues with the company file
If the QuickBooks abort error is caused by a corrupt data file, you can use the Verify and Rebuild Data Tool to scan and rebuild the damaged data, thus eliminating the need to create a backup.
To use this tool, open QuickBooks Desktop and go to the File tab. From the Utilities drop-down menu, select the Verify Data option.
The tool will scan for damage in the QuickBooks data. If any data loss is detected, the tool will prompt you to Rebuild the Company File.
Select the Rebuild Now option to allow the tool to repair the data damage. Once the data is repaired, you will receive a Rebuild Successful message.
Now, run QuickBooks again to check if the QuickBooks abort error has been fixed.
Method 2: Turn off Power Saver Mode on the Server PC
Disable the power saver mode on the server computer to remove the QuickBooks abort error.
On the server PC, click the Start button and then open the Control Panel. From there, search for Power Options in the search bar at the top.
Go to the settings menu and disable Hibernation, Standby, and Sleep Mode.
Method 3: Check Hosting Options on the Server and Workstation
Modify the hosting settings on your server and workstations to eliminate the QuickBooks abort error code.
Open QuickBooks on the server PC and go to the Utilities drop-down menu under the File tab.
Verify that hosting is enabled by selecting the Host Multi-User Access option under the Utilities drop-down menu in QuickBooks on the server computer.
Launch QuickBooks on the workstation and select Utilities under the File tab.
If the Stop Hosting Multi-User Access option is available, select it to disable hosting multi-user access on the workstations.
Restart QuickBooks and check if the issue is resolved.
If the error persists even after following all the troubleshooting methods, and you still get the "connection has been lost" error message, then you need to perform one final step. You have to configure the Windows Firewall to allow QuickBooks to connect with the host computer. We acknowledge that applying all these troubleshooting steps can be a frustrating situation for you as it requires a lot of time and effort. If you need an expert to resolve the error for you, you can call the Desktop Error Support Number at +1800-615-2347.
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